Universal

Universal

Multi Award Winning Bar & Club venue.

Average Reviews

About

Most Popular Venue (DIVA 2011 & 2012)
6 bars • 2 dancefloors over 2 levels

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Reviews

Universal
2.9
Based on 312 reviews
Azima Melis kyzy
00:57 04 Dec 22
I used to like coming here, but after the most recent experience of extremely rude staff (mainly bouncers) - never again. If you have a diverse group of friends and you wish everyone to have a good time, go someplace else and avoid this venue. People in your group will be profiled and treated differently and I have no tolerance for discrimination.
Florian G
06:17 30 Nov 22
Definitely the best place to be if you are around Oxford Street. Bartenders are super nice and friendly. Bouncers have welcomed me every time I went there with kindness. Never felt more safe to be myself in a place like this one. Drag shows every nights with amazing performers and on the Friday night upstairs is open for free to give you an other point of view on the venue. After a couple of drinks feel free to sit in the smoking area to join anyone for a conversations where patrons are kind and amazing! It's definitely my to go place everytime I'm on my day off. Congrats on the DJs Johnny and Rachel with theirs amazing duo of music once in a while!
Penny Christie
21:59 13 Nov 22
Universal Bar is a very popular club in the heart of Oxford Street Sydney. The atmosphere is always fun and welcoming and the drinks served at the bar are delicious. My favourite part is the amazing drag shows up on the stage. They are really cool and fun.
Matthew Miller
16:44 28 Sep 22
I attended this place on Wednesday 28/08/2022 with my partner.After having a couple of beers my next round of beers did not have a head on it.When I approached the staff member to organise a replacement it took 5 minutes to be served as he decided it was more important to speak to his colleagues than serve a paying customer.When I was finally served he complained to me that I was rude and it was uninterested in my beer.This however was the same staff member who had just poured two flat beers.I felt that I was in the wrong.Maybe some staff training could help and some customer service.Avoid if you want flat beer and rude staff.
Naja P.
09:46 10 Sep 22
Security here are extremely rude, especially for non locals. They kick ppl off for no reason at all (even when are minding your own business with friends)....
Richard Dean
03:34 10 Sep 22
I don't came to a bar expecting to get served my drinks in cheap plastic cups because the staff are lazy. I expecting these cheap plastic cups at the football game because there are thousands people at once. I have never seen this place with thousands of people then why are there using them ?????
Julia K.
09:00 08 Sep 22
Don’t be fooled by the positive reviews as those are mostly from their own staff.The people working there are disrespectful e unreasonable towards customers. They claim to be compliant with liquor rules but it only applies to specific groups while their clientele is free to do whatever they want.
Nicole Reeves
09:37 06 Aug 22
If I could give zero stars I honestly would! Was literally pushed in the door when entering. Security didn’t check ID!! Even though we insisted! 30 minutes in, My partner was refused service at the bar for “being too loud”. Out of no where was told to leave the venue and was given no valid reason! Two security staff used to intimidate him. They Never asked me any questions when I was with my partner the entire night along with four other mates. Also overheard security on entry state “keep an eye on him”. AGAIN, NO REASONING!!! IF YOU HAVE AN ISSUE, BRING IT UP BEFORE WE HEAD IN INSTEAD OF PUSHING US THROUGH AND NOT CHECKING ID.
Austin Booth
15:20 18 Jul 22
The bar was fun. The staff on the other hand was the worst I've ever experienced. They wanted conflict and we're targeting people to bully. Do not recommend this establishment.
Oscar Peñailillo
09:35 22 May 22
Probably the best open mind/gay bar in Sydney.Always feel safe and welcome, downstairs is a proper bar, good drinks and fun drags shows, always fun... upstairs more full on, a proper party, dance music and amazing laser lights, and the music is always on point.This photo was taken a while ago on a Friday drag show (upstairs) called "Premier" a truly amazing show!
Srujan
17:16 06 May 22
What I am touched most about this place is security people like Juan he was so sweet to make sure I was home safe when I was tipsy. I’m always grateful for him and his mates for taking care of me when I was off. Oh and it’s a great place to visit And you will love the vibe here.
James D
10:55 04 May 22
I used to spend time here when it was the Midnight Shift, and it’s great to see it revitalised as Universal under new owners. Friendly staff, good vibes, entertainment, and drink prices that won’t leave you broke for the next week. The upstairs nightclub has amazing lights and lasers and the downstairs drag shows are always fun.
Andrew Hawes
05:44 04 May 22
Universal Sydney is my choice of club on Oxford street! They have drag 7 nights a week! This is exactly what needs to be happening! They are extremely inclusive sometimes maybe a little too inclusive haha!I will always recommend universal as a place to check out on Oxford street!
Okaylaurence
17:42 30 Apr 22
Bouncers are just ridiculous. I've never had such a bad experience at a club in my life.Am very disappointed with the personalities (staff).I can only advise against leaving your money there!Once u leave the club u can’t even get in to get your stuff (jacket, whatever) out!
Gareth Perkins
09:16 25 Apr 22
The bar that it used to be, the Shift, was fun. Old Sydney spectacular. Now. Pushy door people. Cranky bar. Disneyland without the fun. Whoever is running the place needs a slap. Avoid at all costs.
Noah J
00:02 17 Apr 22
Bouncer extremely uncooperative. Live around the corner and came by to pick my partner up because he was a bit drunk and lost his wallet. Not sure if the bouncer is homophobic or just racist but refused me entry based on bar policy (without telling me what the policy was). Let in a group of 3 drunk girls right after me without questioning them at all. I don’t mind that straight people are coming to share gay bars to hang out and learn about the gay community but when you’re giving priority to straight white girls because they’re attractive it seems like there’s a conflict of interest with running a gay bar.
John Walker
11:13 16 Apr 22
Last night my friend was assaulted by one of the security team and asked to leave after buying $150 of drinks. We were all shocked because he had done absolutely nothing wrong and was minding his own businesses. The only thing we could think of is he accidentally tripped over someone in the bathroom. Bouncer was incredibly rude and forcefully pushed him into the bar. Avoid this place.
Lyndon Steele
01:52 09 Apr 22
The bouncer was telling us that entry was $50, when we knew it wasn’t. He tried hard to convince us we’d have to pay more. He wasn’t telling anyone else the same. We were the youngest goers there, so unless he didn’t like our energy, he seemed to prejudice us on our age and tried to shun us away.
Craig Rathwell
09:37 06 Apr 22
I was here a few years ago in the ‘before times’. Staff are fun and friendly. The drag queens are hilarious. It’s camp and cute.I dig it.
Nicola Steenson
13:49 01 Apr 22
Spend nearly $800 on the premiere: oz with my friends. This was a great show however within the hour afterwards the staff quickly told my friend she was “to drunk” for the way she was dancing despite not actually being & escorted her out. Following excorting her out he actually thanked her for coming out & said she’s not drunk but because it was over the radio she couldn’t get back in: We went with our friend to get her a taxi home & went to come back to be told we were not allowed back in. We were called abusive things by the bouncers and told “your kind is not welcome” following this despite explaining the situation. Extremely rude staff. Would not recommend.
Stew Ali
15:51 07 Mar 22
I love the bouncer Juan very nice and very good to everyone, the venue is awesome and we enjoyed a lot my mum who is 74yrs old love the environment and the people here are very nice and welcoming. Polite is overwhelming.
maxime peyrot
19:43 06 Mar 22
Been to Rogue party. Security of this club is borderline RUDE slightly homophobic.They need training! Train then with the security team of candyland at Argyl!!! This party was the BEST also because the security was smiling helpful respectful. We felt very alcove. Finally a place to have real fun! Hopefully more gay events will happen there
John C
21:49 27 Feb 22
Another one star, several one stars in a row.Dear owners I hope you can realise that one stars in a row means something is wrong with your staff service towards your paying customers. Feel free to chat to discuss with me
John C
12:11 24 Feb 22
Another one star, several in a row.Dear owners I hope you can realise that one stars in a row means something is wrong with your staff service towards your paying customers. Feel free to chat to discuss with me
Paul Merriman
13:24 19 Feb 22
Downstairs staff really lovely. It's hard to rate this place based on the two separate experiences. But it's important not to forget the impolite, horrible people at the door for upstairs.
Rob Roelofs
12:45 17 Feb 22
Very disappointed that I was not allowed to buy drinks for my friends and myself because I was moving too much and being an extrovert they immediately think you are drunk.I understand you have to stick to regulations and keep the place safe, but even after a chat she would not change her mind. Ok, If that’s what you want, congratulations, I’m not coming back, plenty of other options.
cody twohill
13:12 11 Feb 22
Security was super rude!! Went in the Saturday 11th of feb asked us for a second form of ID after showing our drivers license, showed him a pic of my passport (which I know isn’t considered a form of ID however thought after showing him my license it should be fine) security did not let us in and did not ask anyone else for a second form of ID!!!!! Super disappointed not gay friendly at all!!
Poppy Schulz
16:52 10 Feb 22
I had a great time at universal and felt very welcomed by the security guard Juan 💂‍♀️ nice cocktails and great environment. I’ll deff be back again!
Colin Craig
03:33 22 Jan 22
AVOID LIKE THE PLAGUE! Laughably over zealous, latino bouncer asked us half a dozen questions about our alcohol consumption at 8:30 on a very, quiet Friday night as he obviously couldn't tell by sight that we weren't drunk.He even strangely asked us if we had been there before, to which I was going to answer "Yes Honey, when is was a leather bar and long before you were ever here".This is the opposite of hospitality. Why make it so difficult to gain entry?The cigarette smoke from front smoking section pervades the whole bar and it's incredibly unpleasant like a flashback to the 90s. Barman couldn't have been less interested in our complaint about our treatment by the bouncer. I think these guys think they're a bit special. Which they're not.Why would we ever go back? Short answer is, WE WON'T.Good luck guys, we were doing YOU a favour by stopping by, NOT other way round.
Wayne F
23:02 14 Dec 21
Decided to stop for a glass of wine after shopping. What a mistake! After politely asking for a glass of wine, the barman snapped at me to put my mask on at the bar. I was unaware of the policy the premises held and had already shown my vaccination certificate. l then added that it had been some time since I had been there. His reply was rather dismissive.I can't believe how Oxford Street has sunk to such a level that you feel like an intruder.
Jay Perrin
09:30 14 Dec 21
The security are a massive joke. They’re on a massive power trip aggressively kicking out people and making up excuses probably in order to charge more people to get in. Arq was so much better.
LeXaL LoStrE
17:33 10 Dec 21
Venue,dance floor, music and performances are great no one can dispute that 🔥If only the security values got up to today’s society’s standards that would be great too
Lanna Bee
15:16 10 Dec 21
I would have to say if you are a LGBTI community, do not go, if you are trans, Dylan who is the licensee, is the most miss judged LGBTI member of our community he is not inclusive of the trans community. This place once called "the shift" completely changed since I first went there in 1994 Mardi Gras, is transphobic. Being a member of the LGBTI since 1972 this person Dylan was unable to communicate effectively why I was not allowed into this venue.
Bobby Dee
15:14 10 Dec 21
I would have to say if you are a LGBTI community, Dylan who is the licencee I would have to say if you are a LGBTI community, do not go, if you are trans, Dylan who is the licensee, is the most miss judged LGBTI member of our community he is not inclusive of the trans community. This place once called "the shift" completely changed since I first went there in 1994 Mardi Gras, is transphobic. Being a member of the LGBTI since 1972 this person Dylan was unable to communicate effectively why I was not allowed into this venue.
Flurry911
08:27 21 Nov 21
We had a great time inside the venue, but when we asked to enter the club section the bouncer became needlessly aggressive to us. He ran up to us after we left and were ordering an Uber to go home and terrified and antagonised us for no reason, my brother then started filming him and he snatched his phone and threw it in the gutter while it was raining. Everybody around us came to our aid as this behaviour was completely unnecessary and illegal. He was clearly overzealous and desperately looking for a fight. I would avoid this place until they have people like this removed from security. Somebody of this nature should not be trusted to work in a space such as this. I won't publicly describe the person on this review but he will be reported through the appropriate channels. Disgusting and abhorrent behaviour to say the least. Be careful.
CeeCee Sun
22:31 12 Nov 21
I had the best time here a few weeks ago. Everything was just amazing. Cheap drinks too which is always a bonus
Jason Lee Holcroft
03:23 08 Nov 21
Love it! One of the few places in Sydney that I can truly feel myself and not be judged for it. Cheers Universal, I will see you all soon!
Diego Cardona
07:07 02 Nov 21
Best staff specifically the manager is Divine 🙂 ❤️
Ash Beukenex
01:27 03 May 21
We had so much fun! On a Sunday we expected the place to be more quieter than usual but it felt like a busy Saturday night 😃A perfect night out for travelers !
Olivia H.
07:52 10 Apr 21
rude security. would not recommend so many other places around for a better time. 1/10
Salmaan Saleem
13:15 05 Apr 21
Fun and lively bar/club in the heart of oxford street. You can be yourself and have a fun amazing night with your mates. Love the place. LGBT friendly and all welcome.
Sophie Bex
00:33 20 Mar 21
Used to love going to this place with all my friends, but absolutely astounded what we seen and heard last night.We where sitting up the front of the bar towards the stage and was having a good night till we seen this blonde haired guy who was working there come over to a man sitting on the booth and verbally abused him and brought him to tears. Not sure if there is something underlying that we don’t know off but no staff should have the right to speak to a customers like that in my opinion. This is not the first time I have seen this man do this. I would like universal to action this and supply a reason to why this is happening as is making the place very uncomfortable to be in. I have attached a picture of this man from you Instagram so there is no confusion.
Haz L
00:50 16 Mar 21
Fun spot in the heart of Sydney’s Oxford Street night life district. Went with a group of 6 on the Friday night and they managed to sit us within 10 minutes. Good music throughout the night with a mix of classics and current pop music. Had a few snacks as well and the food was surprisingly good for what is more a bar than restaurant. Plenty of entertainment throughout the night with various dances and whatnot
Joanne Stage
06:08 02 Jan 21
We were greeted by a lovely guy at the door could not have been nicer his hospitality skills were amazing. Really cool atmosphere inside friendly staff and patrons. The show was very entertaining and the food was delicious. This venue has been taken over by new management Dillon Shaw and his team are doing a great job.
M H.
11:47 30 Dec 18
Open Daily from 12pm. Nice Inexpensive Lunch Menu. Very Friendly Staff & Security. Happy hour daily.Great Large Video Screen, 2 Pool Tables , Air...

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    12:00 PM - 05:00 AM
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