New Union Hotel

New Union Hotel

Fun, friendly & entertaining!

Average Reviews

About

Established c1860, the New Union Hotel was one of the first openly gay venues in the city. We are a Hotel and Showbar in the heart of Manchester's vibrant Gay Village on Canal Street with a fun and lively atmosphere, awesome DJs, karaoke, the best drag cabaret in Manchester and themed nights.

We are a family run pub/hotel in the heart of Manchester’s vibrant gay village! The New Union Hotel was one of the first openly gay venues in the city offering something different to its patrons and to this day we continue to offer something for everyone.

Whether it’s a quiet pint in the pub with a game of pool during the day or if you like to dance the night away in to the early hours, you’ve found the right place. With drag queen DJ’s through the week and a fantastic cabaret show on a Sunday, The New Union Hotel really is a place for carefree fun and leaving your inhibitions at the door.

We also offer clean, no frills hotel rooms all with their own modern en-suite. All rooms have access to free WiFi, complimentary tea & coffee as well as a wall mounted television and memory foam mattresses to ensure a comfortable nights stay.

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Reviews

New Union Hotel
3.7
Based on 812 reviews
James Rickman
17:05 16 Sep 22
Recently visited with a group of cis males and was welcomed with a rather agrresive MC. The evening was uncomfortable to say the least, as a newly 'out'd' man I would not recommend this establishment due to is uninclusive environment.
Jack Harris
17:26 16 Aug 22
Firstly, I'm reviewing the hotel, not the bar or club.Whilst the location is fantastic for Canal Street, the amenities within the room were extremely lacking. The bed sheets and towels were dirty, no bath mat on the floor, no toilet seat cover, no toilet brush, only a couple of hangars, no drawers to store your clothes (meaning we had to lay them on the floor) and the complete lack of finishing touches made the room feel like a less comfortable locker. The bath mat was particularly a strange point as their notice explicitly states to use it as otherwise it's a fall hazard but yet they do not provide one. The noise at night was insufferable too, although to be expected from the location, but the dumpsters full of glass bottles being emptied into trucks at 0700 was not the most pleasant noise to be awoken to. Furthermore, the noise didn't end at early morning but rather 0600 as the last guests trickled out, even on a Sunday, meaning the sleep was short, broken, and left us groggy the next day. Check in wasn't great either, having to stand in a noisy bar trying to get the solitary barmaids attention before being spotted by the presumed manager.Sadly, besides the location, I can think of nothing positive to say about this place, and would not recommend it to others as plenty of better hotels are within a short walking distance. I feel they've expanded into the motel business without properly being informed of what needs to be done to make it a pleasant stay.
Harriet R
11:10 10 Aug 22
DO NOT STAY HERE. Very poor experience staying at this hotel. They played loud music from early evening until 6am, staff greeted us but then charged a deposit for room keys which we weren't made aware off. Staff shouted down the halls outside the rooms. Bedroom door didn't shut correctly and overall didn't feel like a safe environment to stay in. They prioritise club attendees over hotel guests. The room did look clean but the shower gel and hand soap had separated along with a rip in the actual duvet itself along side several cracks, dents and damage on the walls. The scart cable hung from the TV and went into a connector which was placed between the outdoor window and the indoor window sliders. Cleaners came in everyday, cleaned everything and changed towels whether you wanted it or not. Sadly, we didn't feel safe enough to stay here another night even though we booked it and couldn't get a refund. Had to go up the road to premier inn and pay out more money.
Lucie Clark
12:09 20 Jul 22
I visited here last year in July. It was for a night out on Canal Street and I came across here. It was still in lockdown so everyone unfortunately seated at separate tables but that didn't stop us having fun. There was a drag queen who was DJing who was super funny, throwing patter with the crowd. She was also accommodating to any music requests. They operated an order through the app method for drinks which was really easy to use (perhaps too easy lol). The drinks were super affordable, not over priced at all.I can honestly say I had one of the best nights out in my life here. Would Definitely recommend visiting.
Stuart Gilmour
21:44 13 Jul 22
Just like to say a huge thank you to Leia and the other lovely person on duty today for your amazing hospitality, absolute credit to this pub both of you.Great to sit outside in the Sun ☀️ and watch the world go by.Thanks again from me aka @nakedcyclist, the free wilders and Graham
Raminta DiaMay
15:42 24 Jun 22
Nice staff, but room wasn’t too clean, we found shoe mark on our bed
The Great British Clothing Company
17:09 21 Jun 22
Iconic Manchester pub/ hotel, been drinking in here on and off for 30 years way back to Paradise Factory / Mantos / Queer As Folk days.Great day/ night out even if you aint a fruit.Friendly and fun and covered in bees of course.
Dan Howells
16:46 18 Jun 22
Friendly, fun no frills pub with dance floor…staff always very friendly
The Great British Clothing Company
14:25 24 May 22
Iconic Manchester pub/ hotel, been drinking in here on and off for 30 years way back to Paradise Factory / Mantos / Queer As Folk days.Great day/ night out even if you aint a fruit.Friendly and fun and covered in bees of course.
Charlie Gross
09:22 16 May 22
Booked a hotel for 1 night in June for a set price. Had email confirmation and booking details sent.A week later they what’s app to say the hotel should have been set at £408 more than what we paid!Unless we would pay that the booking would be cancelled.No apology, no meet in the middle, nothing.Poor customer service.Hotel seemed over priced for the room anyway, but was the only hotel we could find.Wouldn’t recommend
Abbie Collinson
08:56 11 Apr 22
Room was really nice, and the lady looking after us who I believe was the manager was extremely friendly and really great hostess with even letting us keep our bags in the hotel as we did some shopping on check out day. Even with music playing downstairs which we could hear up in the room we all managed to sleep great. Would stay again
David Smallman
02:07 09 Apr 22
Freindly ' good entertainmentWith pool table
Joe Charrot
06:50 22 Jan 22
Just a review of the pub:Lovely little pub with a cosy atmosphere and comfy seating area.
Jason Huskie
19:33 15 Jan 22
The hotel is brilliant, clean and very homely, the best of everything is at your door step from partying to food from shopping to chilled areas very much recommended oh then you get the canal for walks down to castlefield on a summers day is recommended
Dean Rebanks
19:21 08 Jan 22
Blonde hair girl rood and miserable. All I can say is kat get a new job
Patrick A. Crawley
15:57 21 Nov 21
Anti-segregation.Excellent.That's an honest welcome.
Janine Armitage
13:53 03 Nov 21
Rang and got a room last minute after wanting to surprise my daughter to her first hotel room stay out on her own for her 20th birthday 2-11-21. Didn’t catch the ladies name (sorry) took her own time out and put balloons and birthday banner and confetti in the room. How beautiful of you to do that for her considering I hadn’t even thought about asking you. Such a beautiful heart you must have especially to go out of your way to make someone else smile. ( my daughters so shy so she prob just didn’t know how to react) she did love it though and asked me to thank you too for that… a lovely memory for a lovely first independent hotel stay. Thank u so so much… Janine x
Mitchell Knowles
16:38 25 Oct 21
I I had my hotel cancelled that morning on me by another place so I called up the New Union and wow they went above and beyond to make sure the 6 of us had a bed and somewhere to stay for a very reasonable price, I would fully recommend and will be back there myselfA big thank you to the team
Chris M.
21:11 25 Jan 17
I just sat in the corner bar here and it was fine. Nice mix of age groups. Gay and straight. Bartenders are friendly. I didn't even realize there was a...
Jaye J.
09:23 03 Mar 16
Clean, hotel has had a makeover since when I used to stay, adequate for a nice stay, great location for going out around the area, lovely staff, attentive,...
Chris F.
00:58 16 Nov 12
Tooloud, no ale..just a local keg bitter. Really didn't enjoy the place.
Haaay East Bay l.
03:01 14 Jan 09
Ah yes, found it. The New Union. The first-ranked trashiest gay magnet on Canal Street, but I friggin' loved it. Think heading inland from Barstow with a...

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