Prowler RED

Name: Prowler RED
Address: Prowler RED, Old Compton Street, London, UK, London
Telephone: +44 20 7494 4798
Rating: 4.0

Soho’s definitive fetish store

Average Reviews

About

All your fetish and sex toy needs. Leather, Rubber, Latex, Neoprene, and designer underwear. Toys for all your needs ;)

Neoprene and Sports Gear, Big Toys for Big Boys and Much More.

Prowler RED is part of the Prowler family, the biggest UK Gay Sex Shop since 1997. Where Prowler specialises in Gay Lifestyle products we at Prowler RED specialise in Gay Fetish.

With our award winning Prowler RED Leather Range and our eye for great fetish brands like Mister B and Mr Riegillio we've got everything you need.

Photos

Reviews

4.0

Based on 72 reviews

Andy H

22:22 14 Feb 26

Went there this evening and the lady working downstairs clearly hates working there and was miserable and very unfriendly. Won’t be back.

Wade Cooks

10:05 04 Feb 26

I went to the Prowler Soho and Prowler RED last night, February 3, 2026, and when I looked at my Prowler RED receipt, I noticed that I got charged for two of the Prowler Magazines at 20 quid each and was only given one, which I did not ask to purchase. The cashier scanned it (twice, apparently), put it with the other stuff I was purchasing, and said that "there's no charge" for it, so I was like "ok, whatever, stores sometimes throw in their magazines or catalogues when people buy stuff."The exact same thing happened to me at Prowler Soho, so I'm assuming I also got charged 40 quid I didn't ask to spend. However, I can't confirm that I was double charged for the Prowler Magazine there because I was not given an itemized receipt at the Prowler Soho.The real kicker? The Prowler Magazine was supposed to have a 20-quid-off voucher for the next purchase, but -- surprise, surprise -- both of the ones I got had already had the voucher removed. This makes me question if the employees are double-charging for the magazines to boost the company profit and keeping the vouchers for themselves.I understand that the voucher essentially makes the magazine free, but it's extremely uncalled for to force it on someone, double charge, and then not actually provide the voucher.If I had only been charged the 20 quid for one magazine at each place, whatever. But 40 quid when I'm only getting 20 quid worth of product (at least at Prowler RED, again, I was not able to confirm if this was the case at Prowler Soho) is not okay. If it happened at both locations, that's 80 quid I'm out.I will not be returning to either of the London Prowler locations, nor would I recommend anyone else visit if they ask for my recommendation.On the bright side, the staff was helpful and answered my questions at both locations.

Oko Mono

15:54 14 Dec 25

Came in With a Suitcase, Left Wondering Why Shopping Was Suddenly FunPopped into Prowler Red while travelling, suitcase in tow, and fully expected to do a quick in-and-out. Instead, Dan turned it into an experience. From the moment I walked in, he was warm, funny, and genuinely welcoming… the kind of service you don’t expect but instantly appreciate.Soho is busy and tourists aren’t always the dream customers, yet the whole team kept their spirits high and the vibe genuinely friendly. Credit to everyone, but Dan was the standout. Knowledgeable, honest, zero judgement, and clearly passionate about what he does. He somehow made shopping… something I usually avoid… actually enjoyable, which is saying a lot.I left with more than planned (entirely his fault😬), and if my suitcase had allowed it, I’d have done even more damage.I’ll definitely be back next time I’m in London… empty suitcase, questionable self-control… which is probably exactly what Dan would recommend.Huge thanks to Dan and the team for the laughs, the great service, and for making me enjoy shopping… something I didn’t think was possible. I’ll see you next time… with a bigger suitcase.

Marc Simon

11:08 07 Dec 25

I’m super disappointed in the staff. I went there for the first time yesterday, and while the staff super helpful and i really love their clothing, they added 2 x £20 to my bill for their magazine.When I paid, the person at the counter made it sounds it was free, and didn’t say anything about the fee. And for some reason they added it twice (I only got one of course). I was on a rush when shopping so I didn’t pay attention and didn’t notice until today.Seems like they wanted to extract another £40 after I already spent £600. That’s really stupid as I will never go back there again.

Firstname Lastname

13:25 28 Jul 25

Rubbish customer service, inflated prices (can find identical products cheaper across the street), and a non existent returns/refunds policy (which staff will not tellyou about upon purchase).

Chloe Maynard

20:15 23 Jul 25

Very good shop, Davide was very helpful and gave me advice on the products I was interested in, all in all great shopping experience and will definitely be visiting again soon!

Javi W.

00:31 23 Jul 25

I was here on Monday and the staff in the counter was very rude and unwelcoming, like if you were bothering them for asking questions, and there weren’t many customers in the shop. For someone never buying stuff like that I was very lost specially with sizes and he wasnt helpful at all.

K Gross

21:49 10 Apr 25

Excellent customer service from Aaron (Nox) and Davide. An amazing shopping experience and a wide range of products. Would highly recommend!

李柴克

10:44 10 Apr 25

Had an amazing experience in the shop, David is not just having good style, also gave me a few advices of the products that I purchased, I ended up buying so many things and it was so worth it.I would definitely come visit again soon.

Casey Williams

14:01 15 Mar 25

The shop as a whole amazing, Jaime and Davide went above and beyond to help me choose what I needed. As soon as I got the till unfortunately I was met with Aaron, who just seemed unhappy to be there the energy was all off and he had a big attitude when it came to paying. Unfortunately some people shouldn't be in a customer facing roll.

Abdulelah AlGosaibi

18:08 24 Feb 25

I absolutely love this place. Got amazing recommendations for where to go out from the awesome employee, Blue.

Dawn H

13:47 31 Jan 25

Great customer service - Blue was super helpful.

K Gross

20:10 07 Oct 24

Excellent customer service from Aaron (Nox) and Davide. I’ve bought a pair of leather jeans (brand Prowler Red classic) and Aaron shortened it within half an hour for me. An amazing shopping experience with brilliant customer service. Thank you very much to Aaron and Davide. And the wide range of products at Prowler Red is great! Would highly recommend Prowler Red in Soho!

Dave TEU

13:06 28 Sep 24

One of my favourite go to shops. Always loads of different stock and always well stocked. The staff are very friendly and very knowledgeable, especially Aaron (Pup Nox). They look after me and my pups and boi's extremely well providing a first class service. I can't praise them enough.

Craig Legg

18:56 09 Mar 24

Had such a lovely experience from all the staff at this store! made me feel confident, gave amazing advice and helped me choose the perfect outfit for my night out! thanks so much xx

Valentine Shaw

23:53 05 Mar 24

The staff was so friendly and relaxed, not a cis man so was worried but they were lovely and helpful!

Seany Hardy

20:46 10 Feb 24

First time visiting the store today and I found it very welcoming and the staff were great and friendly. Would definitely return there again.

Vaughan Parsons

15:55 28 Dec 23

To the management team,I'm writing to provide feedback (compliment) for outstanding customer service I received from Anthony (Old Compton st store) when I was instore today exchanging items we had purchased online. He was an incredibly helpful and friendly staff member.Thanks and happy new year to the team

Tony Brent

10:53 10 Oct 23

Not a welcoming shop at all.I went in yesterday afternoon Monday 09/10/23 with a friend.I was considering buying some fetish clothing which normally would go to Clone Zone opposite but thought I'd compare and see how the two matched on price.I started off with some light humour saying I missed the QX magazine and Capital Gay paper we used to have delivered free to bars every week and asked if they remembered the paper.Completely interested in any form of communication and would be better suited to the benefits que at their local unemployment office.The attitude of the two members of staff was disgusting and won't do any favors to whoever owns this business.One was cutting an orange rubber ball in half and the other behins the counter looking equally as productive.Teach your staff some back to basics customer service skills and manners.Equally if they don't want to be there get rid of them.Clone Zone has a much nicer and friendly environment and that is where I will continue to go in future.I felt as if I had invaded a place and not welcome.Hostile in a word.

A.J. Le'Veaux

09:30 06 Oct 23

Went there on Oct 6 in the evening and the two staff members were absolutely welcoming and gave the space necessary to shop freely.But here's where it took the turn I normally don't experience in a store like this. I asked for assistance on preferred brands and experiences and I got into a really thorough conversation with both on pros and cons of different lubes, and personal device uses and without a hesitation they gave me personal accounts and led me to precisely where I needed.Incredibly friendly, had great banter, and ended up spending more money than I planned as they were so detailed!While I've been to Prowler Red many times in the past this visit was exceptional! Keep doing what you're doing! Thank you for a great time and making sure I had exactly what I needed!

Kloé Mcloughlin

02:26 21 Jul 23

Staff are always very friendly, helpful and non judgmental. Lots of gear in bigger sizes. I feel safe shopping here as a lesbian.

Xavier Swancelleste

18:03 13 Jul 23

A splendid selection of fashionable clothing with friendly and helpful staff.

Jacek Borek

11:54 09 Jul 23

I went today and being shy and bigger gay I was looking for a big harness. The gentleman who walked there was so kind and helpful. He put me on ease and for the first time I didn't feel judge in gay venue like this. The kindness and positive attitude was amazing. Big thank you!

Harry Forsyth

18:16 07 Apr 23

Friendly atmosphere, not intimidating at all when it definitely could've been. Shop assistant was lovely and friendly but not invasive or intrusive when we didn't need help - great representative for the store.Great selection for a small shop, little pricey but expected in Central London.

Connor Kitching

22:44 28 Jan 23

Such great customer service at this store! Every question answered confidently and without any funny looks or making me feel silly for asking! Various products explained thoroughly and was easily understandable, great products suggested as alternatives. My favourite adult store in London! Special shout out to Eric, such an excellent employee, no problems keeping the store open just a little later than normal for me to finish deciding on the many items in my basket. Also just really appreciate your hands on approach to customer service & how generally informed you were about products and use, thanks all see you again soon! ❤️

Ariom Strimberg

23:42 11 Dec 22

Had mixed experiences here. First time I went in it was near the end of the day. Had a great chat with a member of staff who seemed really up for helping me find what I wanted. Let me try on a harness and was very relaxed about me being trans and not having had top surgery. Great with advice and telling me about different options. Decided I wanted longer to have a proper look around so decided to come back later.Came back two days later and the member of staff I'd talked to originally wasn't there. I explained to a different member of staff one of the things I was looking for. They showed didn't let me look at the toys I was curious about, told me what I was looking for didn't exist because nobody wanted it and were quite dismissive of me making me feel like what I was asking for was ridiculous. I'm not sure if they just weren't used to dealing with trans men but the first staff member I talked to was so great about me being trans.I ended up going to Clonezone and finding something that works perfectly so what I want clearly does exist.

Box Clever

14:56 19 Oct 22

Excellent shop with plenty of choices. Sam is particularly helpful. He spent ages with me today helping me decide !

Michael Ellis

22:31 16 May 22

Knowledgeable and helpful! Two very cool guys working there today who made even the most ridiculous sounding questions seem less silly.

Dave Raval

14:41 02 May 22

This review is purely for Anthony, who provided excellent customer service, well above and beyond. Totally deserves five stars, thanks very much!

A M

16:47 14 Feb 22

Very poor customer service experience. Do better please.

Agnetas Sergejevas

23:22 30 Dec 21

Felt a little shy before coming in but the staff made me comfortable immediately. Wide selection of leathern and kinky bits 😛 This store has it all. Anthony was a charm 🙂

Tom Clark

04:51 16 Dec 21

Love this place! Leather upstairs and toys downstairs. Big choice of both. Staff are excellent too. Thanks guys

Helix Narr

20:28 16 Aug 21

I’m mostly familiar with sex shops in Budapest, so that’s my only point of comparison.BUT!This place was a whole different level!Finally a place where the stuff isn’t just cheapest of the cheap chinese import weak stuff.You definitely made a new customer! Cheers, guys!

Jamesthatgymguy

19:43 27 Jun 21

Staff are friendly, approachable and helpful. They have personal interest or experience of the items for sale and have handy recommendations. Good range of quality items.

Damian Ford

05:12 04 Nov 20

This place is on a whole other level of thievery! They rip you off right where you stand. Pay attention to the amount they just make up in their minds before you swipe that card! They steal from you right in front of your nose.

Lewis Price

15:21 16 Jun 20

Sam and his team are spot on 👍 everything I’ve ordered has been delivered on time, refunds are dealt with efficiently and customer service is perfect. It’s now my go to shop for when ever I need something 😄

Al Tudy

11:23 21 Jan 19

Compact but quite well stocked. They have managed to fit in quite a lot of merchandise into a relatively small space so there is a variety to choose from. Staff are friendly and helpful. It would be useful if, for online shopping, there was a clear distinction between Prowler Red and Prowler Soho. I realise they are the same company but the two shops cater for very different clienteles.

Marcus Cremering

18:52 23 Apr 18

Great store! Love the selection. I spent way to much .money as always , but we'll worth it. Very helpful staff also.

Prowler RED reviews from Google Maps, Yelp and WhereIsGay