Basement Sauna

Name: Basement Sauna
Address: Basement Manchester, 18 Tariff Street, Manchester M1 2FN, UK, Manchester
Telephone: +44 161 236 9664
Rating: 2.6

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Average Reviews

About

Basement Sauna in Manchester is the go-to spot for some chill vibes and good times in the city's gay scene. Tucked away in an old Victorian mill in Ancoats, this place has been setting the bar high for over 20 years. It's not just any sauna – it's a cool, laid-back spot where guys can hang out, unwind, and meet new people.

The place is kitted out with everything you'd want for a relaxing day (or night) – think steamy sauna, steam room, and a couple of spas. And when you're done sweating it out, there's a bar that's open till the wee hours. Whether you're grabbing a quick drink or hanging out for a bit longer, it's all good.

But here's the kicker – they've got deals that'll make your wallet happy too. Different days, different discounts, especially if you're under 30 or over 30, they've got you covered. Just remember to bring your ID, they're pretty strict with the rules to keep things safe and fun for everyone.

So if you're in Manchester and looking for a place to chill, meet some cool folks, or just enjoy a laid-back vibe, Basement Sauna's your spot. It's more than a sauna – it's a community, a hangout, and a great part of Manchester's vibrant gay scene.

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Reviews

2.6

Based on 193 reviews

Karime Bouguerrouma

14:25 24 Feb 26

Absolutely degrading,Rude staff, constantly fault bathrooms, and non-functioning heating. They often close off part of the dark room without warning you before you pay the entrance fee. I absolutely do not recommend. The positive reviews are certainly self-generated, so be aware of what you're getting into.

Thomas Richards

23:57 19 Jan 26

I was put off visiting this sauna by reading all the bad reviews on here. After visiting a few times I can honestly say that the place is fine. The staff are there to do their job, they have all been fine with me (treat people like you want to be treated). The place is clean, staff are cleaning and making sure everyone is happy constantly. I am at a loss as to why people can not understand that they HAVE to see physical I.D - this is stated on their website, and after a incident that occurred with a friend of mine, I am glad they do this as the staff barred this person and without I.D and knowing who he was this would of been almost impossible to prevent him trying to enter again without some sort of I.D. The place is good and if you go for the right reasons you will not have a problem. Enjoy and give it a go

Daniel

19:30 18 Jan 26

Man with glass on has 0 customer service skills , i arrived never been before to Manchester sauna nervous as it is man on desk said i on something i said erm what do u mean he said your eye is twitching, so said ohh I have vocal ticks Tourette's and ADHD hhe so rude didn't pull me to dide for chat see everything okay as others arrived at. Desk other listen goot em going redder I was getting embarrassed, so his reply was need to need medical record to confirm this, as never had it he said come back in hour had travelled all way from Liverpool, if you have hidden disabilities this isnt place you turn u away, my confidence has now gone wont be returning

Garry

17:11 04 Jan 26

This is a nice, clean and modern sauna. It has a nice mix of customers and a polite atmosphere. A nice big downstairs area. Busy on Sunday afternoon.As at January 2026 the sauna is not working but the steam room is large and nice. On a busy Sunday with 130 people the hot water ran out. So cold showers for everyone!

G T

16:10 04 Jan 26

Let me be clear!I was surprised by the number of negative reviews, but as someone who visits gay bathhouses wherever I travel, I had to stop by during my visit to Manchester. Unfortunately, I couldn’t enter the venue this time because I forgot my ID (and yes, it’s standard practice for bathhouses across most European countries to ask for identification, which is perfectly fine). I’ll come back and update my review once I actually experience the venue itself.But one important thing: there are dozens of negative reviews about the receptionist, the “guy with glasses,” as many call him. Well, I met him too, and we had a lovely chat. I asked him about the negative feedback, and he explained who usually writes those reviews (guess who is not allowed to enter and gets pissed 🚭🚯💊💉).He also clarified the so‑called “cold shower” issue, which makes total sense: when 100+ men on busy days keep pressing the shower buttons constantly, hot water for the boiler doesn’t always have enough time to reheat the water. So it’s not the staff’s fault; it’s just how the system works in their case. Take a quick shower - you’re not at home!Overall, I had a great impression of the guy. So please, keep your judgment balanced when leaving negative reviews. I’ll definitely be back.P.S. Towels and condoms are free. Flip-flops (not disposable ones, but proper reusable plastic ones you can keep) cost £3.Keep up the gay culture Manchester. Much love!

David

20:40 02 Nov 25

My friend was discriminated for being a disabled person at this sauna ! And he was refused entry!the guy at reception was so rude to him ! Made my friend leave feeling terrible and discriminated !I would never step foot in this place ever again as long as it’s under this management.I would not recommend for anyone to visit this places as the staff that work there are rude and need some customer service training !My friend has visit this places many times in the past and never had a problem until now.

Kane Watson

17:32 22 Oct 25

First time here, easy to find. Lad who checked me in was nice and friendly took a few mins to sort out membership. Place was super clean modern and a lot bigger than I thought! Given it was a Wednesday there was a fair few people in all of which was respectful and not pushy what so ever. I’ll be back!

Yahya Ojha

04:11 13 Sep 25

Well I really like this place but the black guy on the reception I don’t know who he thinks he is or what position he has there but was very rude and denied entering me just because according to him i was with drunk people who I didn’t even knew who they were. I paid extra money to get the all day pass still i was denied entry without any valid reason. He even refused entry to 8 more people so i don’t think so he is capable enough to manage the place.Some people don’t deserve to be working at such a nice places i would recommend the management to take strict action against this so that there won’t be more people getting offended and won’t coming back.

09:54 12 Sep 25

Went on Manchester Pride Saturday good start no line walked straight in the guy on reception 60s grey beard and glasses needs some major customer service training, no hello just a grunt saying membership number, as a rare visitor I didn't know it, he said "its your date of birthday following by your initials" I then paid, no thank you, was not told my locker number, just the towel pushed in front me with key on top. No thank youI was there for a good three hours, I seen the lube and condoms packets cleaned up once, the floors in rest area corridors was soaking wet to point were I almost slipped over three times, and watched many customers loose there footing, I understand they will get wet but the puddles of water it's unacceptable, floors should be mopped regularly and wet signs on showI made a decision I won't coming here again, I'm find it disgusting you put the prices up by £5 as it's Pride if I wasn't a member would have cost me £31, my hotel booked in advanced was only £70 !You don't care about your customers,You have no concept of customer serviceYou can not be bothered to reply to single review on here for yearsThere is no excuse to increase your prices for pride, being super busy will more than cover your costsNorthwich sauna is so much better and I can't saying anything negative to say about them maybe you should pay them a visit to see how it's done

Nino Si

15:36 01 Sep 25

I will never set foot in here again.We had to show our ID, not photo ID.We were two discreet men in our 30s.Our wives don't know about our secret relationship.Why do they require ID in a gay sauna???Don't you know any discretion?

Shaun Mcginn

12:31 31 Aug 25

Very clean sauna. One of the cleanest I have visited. I have visited this sauna a few times before. I'm not from Manchester so this latest visit was a disappointment due to the staff being VERY clicky with what seems to be regular customers. I'm not asking to be spoken to by staff, but it felt like people that use the facilities on a regular basis get a very different experience. The other issue is it's expensive. I used to be a member which costs £5 . Mine expired as not been for a few years. Cost me £26 entry with new membership. I wanted to leave and come back, but the guy on the desk stated it would be and extra £3 for 5 hours if I did leave and come back. Seems just greed and taking advantage of people. I have friends that go there and say the same thing. I wouldn't be returning due to the above.

03:58 26 Aug 25

It was great when I went. I don't understand the negativity towards it.About ID - read the website. It says you need the original ID. They don't accept photos of it.About the customer service - you interact with the staff for literally less than a minute but stay there for hours. Who cares if they don't treat you like a king?About the cleanliness - they do a great job of it. There's almost always someone coming round sweeping up the litter. It's going to build up given the number of people who go there.Overall - a great sauna, hot facilities, nice patrons of all shapes, sizes, colours and interests, clear communication, and confident and plentiful guest-guest interaction. I'll definitely go again. Sunday seems to be the day to go if you want busy.

Paul Daw

18:05 12 Apr 25

Came manchester for first time staff are very friendly as well as the other coustmers that use it made me feel very welcome i couidnt stay out of there as it was that nice and relaxed will definitely be returning when next in manchester

Gareth

02:54 13 Feb 25

Been here a few times, not too sleazy compared to other saunas I went to some years back, this is a nice one with hot guys, unlike through the week I find weekends the best and isn't too quiet, a great time to be had 😃👍

Isiah Denton

16:52 21 Jan 25

I've been here a few times last year. The first time, was memorable as it wasn't that busy and I enjoyed the atmosphere. I do feel it is a bit smaller than the other saunas I've been too. Although the receptionist wasn't as welcoming I do feel like everyone should at least try this sauna once in their life. Over time when I started coming here, it looses it's thrill. Sundays are busy so I've heard and have been on a Sunday. I feel like the prices are reasonable, especially if you go at certain times during the day. Staff could be more friendly and welcoming as you know we're paying their wages every time a gay man goes to a sauna.

Mason

23:46 26 Dec 24

I've been there quite a few times now. I became a member back in June 2024.Sometimes it can be quite busy and other times very quiet, it all depends on what time you go there.I only go in on Fridays now, between 12 and 1pm, because the entry is cheaper than the weekend rate. I have been on a Saturday (it was my birthday, so I got a free entry), but it didn't start to liven up until the clubs started to empty, around 2am, and then it got a bit too busy. I've also been on a Sunday. Sundays are popular with the puppy brigade with loads of people walking around in dog and fox masks. It's not my thing at all, plus it got really packed and most of the cubicles were taken over by puppy people. But, whatever floats your boat.I can't speak for Monday to Thursday as I've never been on those days.The staff are very friendly, especially the ones at the bar and I've had several conversations with the guys in reception when it's been quiet.They do clean the cubicles when they can, but if it's busy it can be difficult for them. It should be noted that some of the cleaning staff are not gay, so patrons shouldn't flaunt it in their faces or be disrespectful.All in all it's a nice place with a friendly crowd and you're pretty much guaranteed to hook up with a like minded soul.It's well worth a visit if you're in Manchester.

Nasir Yusuf

14:31 10 Dec 24

Warning ❗️ this is sauna is very dirty the steam room is full of feces. Staff are rude and unprofessional they will steel your staff also many drags is using inside My friend had skin fungul. After we visit. Please be carefull.

Jorge Moreno

17:31 23 Nov 24

I was asked for an ID and was told this is a member place only. Showed him a work ID and he refused. I wonder if they ask everyone for an ID, I happen to be dark/latino , what a disappointment, well , I am just visiting, will make sure never añ ever will go there and will spread my experience

Chris T

13:46 23 Nov 24

This is a nice, just large enough Sauna based in Manchester, staff seemed to have improved since last time as well, a little more welcoming overall. The complex wasn't very busy overall, but was clean amd everything was working as should.Good choice on the bar, and not exceptionally overpriced either but I do feel the entrance price of £21 is a little excessive, I note it's cheaper at other times, I did visit Friday evening. And as like all venues like this, I appreciate running costs are quite high.

Matt F

20:32 19 Oct 24

Ridiculous set up. Pay to enter every time even if you have a 'membership'. Allow the staff to photograph you when you enter? It's a very expensive sauna compared to others. Northwich has ample free parking and is arguably better now following it's upgrade. I find basement very hit or miss for action too. Poor facilities too, water often cold, no douching areas unlike other saunas too.

Steven

12:22 14 Oct 24

Sundays seem busiest but by 6pm onwards it is noticeably a lot quieter.The two jacuzzis are quite small and with 4 guys in it becomes awkward, unless of course they're all hot :)1 big jacuzzi would be more practicalShowers are warmer than when I last visitedThere was a condom and lube wrappers in the steam room which were still there an hour laterNot overly keen on layout

bowen zhu

17:32 05 Sep 24

Overall, the sauna was great, and the staff were very friendly, especially Minas. I had an enjoyable time, but the hot tub was too small.

Ryan Coulson

16:04 26 Aug 24

After we saw a group of young guys walked around making body shaming comments about the other guests (too fat, too ugly, too old etc) loud enough for everyone to hear, we complained to management. Management spoke to them which led to them being much more rude to us anytime we were in the back areas. When my husband when back to mess around in a more public area, we had to stop and leave because we heard them make comments about our body size just felt bullied. We made second complaint and management told us that the group said we were being racist towards them and didn't know who to believe and would do nothing about it. I just cant believe we cant enjoy a sauna in 2024 because of body shaming/bullying and the management would do nothing.

Neil Maclean

19:24 25 Aug 24

I got ejected from the club in the early hours of this morning for looking like I was on drugs. I have a physical disability whereby my brain doesn't send the right information to the muscles and this causes me to shake a lot. I also have an anxiety disorder and this experience coat a lot through entry free. I wasn't even allowed to drink my jack Daniels and coke I'd paid for. Please can you refund my entry fee

P B

01:21 25 Aug 24

Visiting for Manchester Pride I was planning a visitYou have the cheek to put the price upto £25 considering you will be super busy understand you may need extra staff working but your extra income will more than cover thisI still have few months left on shocking £5 a year rip of membership price, but those don't will be paying £30 for a sauna visitTo give a fair comparison Sweatbox in central London charge £23 for 24 hour pass, or £28 for 48 hour pass and you charge £30 for single visit for none members !, Like most saunas Sweatbox do not charge for a yearly membershipAfter checking your website the is no mention of 24/48 passes so persume this is not available another way to screw your customers over

David Mathews

22:11 19 Aug 24

So you’ve decided to put your already expensive prices up by another £5 for Pride?So, as a visitor, I have to pay £5 membership too?So that’s £30 for a single visit?Very greedy, when you would have been busier and made more money anyway. Short sighted.

Jamesbuc

09:30 16 Aug 24

Manchester Basement is big, bad and is your dad. Its mostly a good place to visit with big dark-room areas, a well stocked and relaxed resting area, a solid set of hot-tubs, sauna and steam room setups. Its cleaned often and looks great. It can be really quite fun nipping in and out of the darkroom area, mixing up resting watching an episode of Brooklyn 99 or hiding in the steam room. Theres plenty to see and do.If there are any negatives, its unfortunately more down to some of the clientele. As it is one of the more well known saunas, theres a lot of quite rude and judgemental people that can turn up which can cause a nice time to turn into a bit of a foul one without warning. The other issue is the pricing, its quite pricey and still subscribes to needing a full membership price. You're paying usually around £20-25 per visit depending on if you have a current membership or not and compared to a lot of other places, the price is a little on the too high side.Finally I also really wish there was another set of showers closer to the darkroom areas. The one small set isnt enough, gets too crowded at times and having to trapse through the lounge from the darkroom area to get to the showers is a bit awkward and walk-of-shamey.If you do go for the first time, I would check the website to see if theres any times you could get a cheaper entry either based off your age or through a special event.

Jamesbuc

09:48 12 Aug 24

Manchester Basement is big, bad and is your dad. Its mostly a good place to visit with big dark-room areas, a well stocked and relaxed resting area, a solid set of hot-tubs, sauna and steam room setups. Its cleaned often and looks great. It can be really quite fun nipping in and out of the darkroom area, mixing up resting watching an episode of Brooklyn 99 or hiding in the steam room. Theres plenty to see and do.If there are any negatives, its unfortunately more down to some of the clientele. As it is one of the more well known saunas, theres a lot of quite rude and judgemental people that can turn up which can cause a nice time to turn into a bit of a foul one without warning. The other issue is the pricing, its quite pricey and still subscribes to needing a full membership price. You're paying usually around £20-25 per visit depending on if you have a current membership or not and compared to a lot of other places, the price is a little on the too high side.If you do go for the first time, I would check the website to see if theres any times you could get a cheaper entry either based off your age or through a special event.

Max Bussy

20:19 09 Jul 24

I had a great expirience here a couple of weeks ago! Really liked the dry sauna room. Maybe I’m young and stupid but I enjoyed myself.

Richard

08:08 06 Jul 24

Went to this place out the blue as recently split from my girlfriend and don't trust wemon anymore. Walked in. Guy on reception was really rude.. then I got searched.. said I was new.. never got shown round.. charged me 25 pound.Bouncer searched me and was ok .. but guy in reception really needs a new job not dealing with public. I'm a taxi driver.. used to dealing with public.. and he gets zero stars.. made me feel like I'd something to hide.. I was just experiencing and putting my toe in water..I attended Friday morning at 5am..I will 100% not be returning.. got made feel like like I was in a police station. Not that I've been in one.. very intrusive.. I've tried to call to complain but surprise.. there phone I'd disconnected..This business is shoddy.. rude staff. And I encourage people to avoid at all costs!!!!!

18:22 05 Jun 24

The goodThe is place is clean welcoming and massive, mixed age range of customers, close to Manchester canal street, and friendly staffThe badThe door price varies massively, under 30, over 30, time you go and unless check website is hard understand and what price you may pay when you arriveThe annual £5.00 membership is shocking and rip-off, as visitor to Manchester once a year, I have to pay a extra 25% for entry needs to be binned, to my knowledge only sauna that does this !The website is lacking information needs a questions and answers section, does not make it clear what facilities there are, and no mention of a full search weekends

23:41 06 May 24

Caith Loki

08:38 05 May 24

Enjoyed most of my time here, spent like three hours here, nice staff and atmosphere, but got kicked out cause I stumbled on a step of the entry after having a cig, I have neuropathy feet from cancer, every staircase is a challenge, specially after traveling for 4 days, had a discussion with the owner or bouncer (wasn't quite sure which) but did not matter, proceeded to berate me well I was getting dressed. Was told I consumed something outside they didn't give me (drugs?).Had three beers over three hours and a coffee well chatting with bar tender and patrons.I'd recommend this place just don't have a disability.

Alsx

16:47 31 Mar 24

I love the basement sauna its spacious clean friendly and I enjoy the jacuzzi and dry sauna which is huge.... I used to go to the Blackpool saunas but after visiting the basement, I wouldn't go anywhere else great value for money and good range of guys too

Peter Donnelly

10:25 28 Mar 24

Where do I start after our 1st Ever Visit;Positives -Clean.Lots of play areas.Negatives -Reception, Not very welcoming, guy said you've never been before, well someone must have used your name before then, actually No, there may be other men with the same name Mr! Not welcoming to 1st timers, no encouragement when nervous, lacking in Customer Service skills.Price - £20 then told plus £5 for a membership, no mention seen of this prior to visit.Towels - too smallWe wanted this to be a positive 1st visit experience however, felt quite let down.Seen many mentions re poor service at Reception, this needs looking at as it’s quite off putting and this is the 1st site people see and if that’s not good, you lose Customers.

Edward John Lawless

21:54 15 Mar 24

It was the first gay sauna I had visited but nervous first time but been back a few times and ha a fabulous time, good atmosphere staff very helpful even when I fell asleep lolCan't wait to I vist againWell done to the staff 👏

kamal ahmed

12:45 04 Mar 24

I am at the sauna now. No heating, no jacuzzi, no sauna and still charged same price. No wonder this place is so quiet and getting quitter day by day. They don’t even deserve any star. Total rubbish. 👎👎👎👎👎👎👎👎👎👎

Stefano S.

00:08 06 Feb 24

I have to disagree with the reviews, I think this is a nice place! We came here for my birthday on a saturday night, not too busy but definitely not empty. The guy at the reception was very welcoming and even though it's a little expensive, we did enjoy the sauna. The place itself it's clean and cozy and surprisingly large.My recommendation to the owners would be to provide reusable slippers (today you can buy slippers at the counter), possibly larger towels, and more paper towels, everything else it's ok.Also maybe lower the price if possible, the combination of bad reviews and high prices is enough to put you off, also the combination of prices on the website is confusing.Lucky for us we visited though, until next time!

Oldham Royal Badminton club

07:37 04 Jan 24

It was my first time and last visited this place on 20th December 23. The staffs were very rude, cold showers, no heating was on at all, only heating was on where the staffs were. I’ve fallen ill as soon as I got home. Majority people were leaving and only few were having fun in the steam room. I went to the bar to get some hot drinks and some snacks, but the staff were panicking me what I wanted because the staffs were too busy talking to their colleagues, couldn’t even decide what to have. I am going to report this place to trading standards. All staffs were very rude. Definitely all the good reviews from their friends only. Whoever I chatted with all were complaining about this place.

Tommy Clark

13:55 03 Jan 24

Absolutely disgusting treatment after exercising civil liberty to walk away from offensive demand for full personal search by an offensive late night bouncer. As a loyal customer over many years and a solicitor I know how unethical and business self harming this is as I now campaign to persuade others never to frequent this shoddy and corrupt establishment

Tom C.

06:01 03 Jan 24

Absolutely disgusted by disrespectful unethical and business self harming policy of barring a loyal customer for exercising his civil liberty to walk away...

Kamzy Kammy

15:11 20 Dec 23

I was there today 20/12/23 and what can I say about this place… no heating was on at all. Freezing cold, everyone was shaking. The service was rubbish. I can’t believe this place is still in business. My last. I will never ever visit this place again. 👎👎👎

Jonathan Gregory

15:54 09 Dec 23

Went there for the first time last night and having already seen some of the negative reviews I was pleasantly surprised.First of all I was shocked they even let me in because I was very drunk. I was trying my best to be coherent and the guy on reception was so lovely. Really made an effort to explain everything to me and made sure I was ok. Chatted with him some more later on and when I left, he was super nice. I wouldn't have blamed them if they refused me entry, I should've been more sober really!As soon as I got undressed I started chatting to two guys in the locker room and I asked if they could show me around which they were happy to do. It was fairly quiet but everyone in there was super chill and friendly. I just felt so welcomed and relaxed. Also considering it was very late when I went the whole place was very clean and tidy.They had the computer room closed off and someone said they're gonna change it to a cinema room but not sure if that's true. Sounds cool.Surprised about the racism comments in some of the reviews because there were several black/mixed race guys in there when I went. Also a variety of body types and ages from 20s to 50s.The lockers aren't massive but I thought it common sense that you need to be able to fit all your belongings in the locker otherwise the place would be a mess and it shouldn't be down to the staff to look after your stuff. So don't take large bags or bulky coats.I don't really understand the negative reviews because i couldn't criticise anything based on my first visit. Can't wait to go back very soon.

Axel

19:12 30 Nov 23

I’ve been here a few times recently. The staff have always been friendly and professional. Facilities are clean and other customers friendly. Nothing not to like. I look forward to returning.

Jason Samsair

01:57 28 Nov 23

I had an amazing experience at Basement a a couple months ago. Friendly staff, very clean, busy weekday full of hot guys. Just remember bring ID to buy a membership for your first entry (valid for 1 yr) Will return next time I'm in Manchester.

Ole Gunnar Solkjær

03:32 26 Nov 23

Terrible receptionist - felt alienated moment I Walked in, I was refused entry as a 39 year old male because I didn't have ID. I tried to show him pictures of my ID but he said I could easily forge it ... I'm 39 years old! Not carried ID on a night out since I was 20. He was so rude and then treated my Muslim boyfriend that he doesn't belong there... "You know this is a gay sauna right?" My boyfriend "yes"... His response was "oh another one"What the actual hell! Avoid this place guys

Rishi Sethi

13:32 25 Nov 23

Staff are rude and dismissive. Also make blanket rules that defy common sense.You can't have your bags kept for you because they have a 'rule' that everything must fit in the little locker you get, this alienates a lot of people who are travelling to Manchester and passing through. Also what about tall guys with big coats!They charge a lot for your first visit, it's 25 quid! More expensive than even London!Also the fun and cruise part is too far away from the sauna and steam room.Only thing that can redeem this place is some nice clientèle sometimes.

Asian Reactions

13:44 22 Oct 23

I went there, this week, really bad experience. I had a rucksack bag, I needed and extra space in my locker. He wouldn't at all give me a second locker for my belongs even though it wasn't agents, their policy or allow options to put my bag behind a counter for safe keeping. He wasn't helpful at all, nor did he want to help me. And he looked at me like I was a filthy person. This is why people or society, stop going to those places. Even gay treat gay wrongly or disrespectively. No wonder people or society hates gay people.The manger here, bands you from using the service if you put your reviews and your experience here on the site. Usually ethnic background is a target for banning. It may look like they are not racist, but discreetly they take you out of the visit. So be careful.

Asian Reactions

12:58 15 Sep 23

I went there, this week, really bad experience. I had a rucksack bag, I needed and extra space for my locker. He wouldn't at all give me a second locker for my belongs even though it wasn't agents their policy or allow options to put my bag behind a counter for safe keeping. He wasn't helpful at all, nor did he want to help me. And he looked at me like I was a filthy person. This is why people or society, stop going to those places. Even gay treat gay wrongly or disrespectively. No wonder people or society hates gay people.

Abdul Sharif

15:04 10 Sep 23

Extremely rude staff! As soon as I arrived the receptionist had already racial profile me! When challenged he stated that I shamble in and I was drunk and I was not allowed in….. when challenged further him and the black security guard stated that they were four black guys in their…. To make matters worse they even drugged of the customer(who happened to be mixed race) to show that the sauna was inclusive.Two white guys came in after me and they were allowed in to whom I saw them in the bars heavily drinking prior to the visit to the sauna.This place is far away from inclusive, talking about LGBT plus community! Shocking behaviour really! Not again.BLACK GAY LIVES MATTER!

Rishi Sethi

22:23 15 Aug 23

This is a nice place, deserves at least a 4* overall rating. The guy on the door was a little grumpy but not all the time, sometimes he was a lil chatty.Plus point is the clientèle. I had more fun here than I normally do in London, and there were some hot guys here too.Place is generally nicely decorated and lit. Staff are generally friendly-ish but I'd expect more friendliness from the north! Haha.Knocking one star off just because the fun area is so removed from the sauna and steam area which is normally nicer if they're closer together for more inter-mingling of fun between the areas.But all in all thanks for a nice time and I'll try and be back!

stewart

14:49 23 Jul 23

Went there yesterday for the first time. After feeling nervous for the first 5 minutes the staff made us feel so welcome. Everything was explained, and the bar staff where class. Very helpful and very welcoming. If you are thinking of going to a Sauna for the first time I would say do it here. We really can not praise this place enough. We will be back again next month. Thanks again guys we had a blast.

Usman Ajmal

11:03 12 Jul 23

Extremely rude and racist staff, especially their is healthy guy with glasses on main desk is so rude and racist. Their Business is going in loss that's why they reduce the Business timing. But whatever customers they getting staff is extremely rude and unhelpful with them . Business owners need to take a action against them otherwise soon Business gonna be closed, staff need to understand that customers they are getting paying their wages so be nice with them , I was do disappointed. They are not helpful full at all . Please give them customers service training.

Harry Pseftelis

20:54 03 Jul 23

Best sauna in the uk . Always clean and great atmosphere. You should consider opening the same one in Leeds . There's huge potential here.The current one is rubbish

Andrew Canham

10:52 29 Jun 23

I have always had fun in here at anytime of the day. A very mixed sauna and one I personally Love very much. Never come out without a huge smile

Scott Kennedy

22:00 10 Jun 23

Very clean gay sauna loads guys in there won’t some fun modern style best one in Manchester definitely be coming back staff very friendly recommend them feels homely thank you so much guys 5 Stars 😁👌🏳️‍🌈

Jay Slater

12:56 13 May 23

Worse sanua I’ve ever been to.Staff are rude. And the customers are worse fussy and picky Many people in there was judgmental. No one looks at you, it’s like ur a ghost or something, never Again, I’ll stick to Mansfield and Leeds sanua only £10 to get in there.Worse £25 I spend.If. I could get 0 stars I would

Josef William Gardiner-Jones

06:10 05 Mar 23

Personally find all the staff friendly and welcoming. The facilities are superb and always finding staff cleaning continuously.Never found a reason to complain.

k m

10:24 13 Feb 23

Me and my boyfriend were racially profiled and refused entry. Staff said we looked drunk when we were only tired after a long bus drive. Two guys after us got in and they were clearly drunk.

David Moore

03:53 04 Feb 23

this venue has to be the best sauna i have been to in a long time. live in blackpool travelled down for the day . the staff or so helpful and friendly plus the venue is warm clean comfortable .my friend had a problem and the staff were so fantastic and looked after him . this place is brill and when next in manchester.cant wait to return

Nigel K Thomas

02:02 24 Jan 23

I’ve been to this sauna, but it would be at least 15-16 years ago. After reading a number of reviews I plan to go again; and I’m hoping I can add two more stars! We’ll see.

Rahul Rahul

01:48 14 Jan 23

ABSOLUTELY WONDERFUL customer service. Been here a few times didn’t wanted to come back coz of rude behaviour of specy tall bloke but luckily today there’s a guy called Marius working. I Hv got no words to describe how polite and professional he is. A perfect person for the job. Highly recommend if there’s staff like him. 👍🏻👍🏻👍🏻👍🏻👍🏻

Dar Cyg

13:48 13 Dec 22

Horrible sauna...and even worse service. On Saturday evening I wanted to be nice and smiled at the employee at the reception and he thought I was drunk .. but he let me in. I was sober but so what. There are generally no people in the sauna, no people at all. Most of the people I met there were the same faces I know. The entry fee is very high. I do not recommend this sauna. Especially to young people

Aristotle Go

13:11 29 Oct 22

Great space for fun. Areas are clean. Two jacuzzis so plus points. Very friendly clientele. I'm loving Manchester so far. Steam and sauna. Rain showers. They have a sling, an X-cross, and a simulated prison cell. It was relatively quiet at the time so no one was using them. There's a few Internet stations. They close at 9pm except on Saturdays.

Ahmed Hasan

08:49 30 Aug 22

I AM NOT GOING BACK THERE AGAIN,REASONS——I have been going to this place since this year 3/4 times a week, all the staffs are miserable, always moody, always rude, no respect for customers, rooms don’t get clean properly at all 1/10, noticed they looks after very well when their friends comes in. Noticed that only KAYON smiles and friendly with all the customers. Most of the time cold water in shower. On 27/08/22 I asked for a towel and been asked to pay £1 without any notifications on my entry. I hardly use 2 towels. I was talking to other members about the charge, few said they got towels which not been charged. So the staffs don’t see all customers in same way. VERY DISAPPOINTED

Rodger Deyn

14:54 29 May 22

Accompanying friend, who last attended around 5 years ago, is highly impressed with the sauna's improvements, increased space, new black tiling throughout that is sophisticated looking and visually appealing.Excellent sauna well worth a visit to freshen up, relax, enjoy a snack while watching TV or going online and enjoy all the other facilities of a fantastic men's health club.

Karime Bouguerrouma

13:20 29 May 22

Disgusting staff. Dirty. Rude customers.Many times the toilets do not work and especially often the tubs are out of order and when you pay the ticket they do not tell you to warn you. while professional people should make you pay half the price and notify you first if there are any disservices in the sauna so that the customer can choose whether to enter or not. Sometimes the dark room are closed for work and they never tell you that too. Showers same,sometimes work sometimes not. Unprofessional staff .. Dirty and negative environment. I do not recommend this sauna to any potential customers

Rahul UK

23:42 27 May 22

Absolutely disappointed 😞. I traveled all d way frm Newcastle to Manchester just to visit dis place. There were 3 staff members with Absolutely zero customer service skills. the guy there on reception on Saturday night 21may wasn't for dat job. They jst didn't wanted to help. Such places do require good looking camp guys on reception with sweet smile and polite voice with a welcoming attitude. D bar guy wasn't in d bar most of d night. People wanted to eat and drink something but sadly there was nobody to serve. Many saunas make good money from their bars inside but there the kitchen was like never been used. As i been up all day had no sleep or rest for like 20 hours. I fell asleep on sofa by mistake didn't realize how and when. The tall specky bloke who was in d bar literally screamed on me. I was knackered didn't knew anywhere or anybody in the whole city. Was jst waiting for my coach in about two hours. Couldn't find any point to book hotel to sleep for 2 hours. 1 star for mixed races and ages I got to meet there otherwise zero efforts from the team to make visitor's experience unforgettable. Another thing not everyone visting ther is frm Manchester originally. Some people come from work and some people are just visiting So not everyone get prepared before get there. There should be hand jet in toilets for people to get prepared for bottoming.

lover sex

15:54 23 May 22

How can I communicate with those responsible for this place to find a way to communicate via messages.

Victor Marichal

19:49 20 May 22

I give 3 stars simply because of the staff and cleanliness, I received an aggression in the sauna by another client and although I immediately went to the manager everything remained in words, no type of aggression by anyone should be tolerated, neither verbal nor physical, then I continued with my own but always aware of my shadow in case the same person did something to me again, the staff helped but I think that aggression should not be tolerated. The prices are expensive and it's not what it was years ago, maybe they should innovate a little more because people go on Sundays when it's busy and they don't come back anymore.

Chris jackson

17:49 08 Apr 22

Can't get with the negative reviews. Place is clean, friendly staff. On the couple of occasions I've been, had a good time 😉

Szatra Szatra

18:54 03 Apr 22

Had a good experience but was missing some essential things; like having more showers with warmer water, water fountains, and a place to get ready. I visited on Sunday afternoon, and it was fairly busy. Even though the place is massive, it lacks some key features that are kinda expected

Aurélio Godon

14:19 09 Mar 22

Nice place, busy on a Sunday afternoon, mainly older/mature men. (That place look much brighter than the photos they posted on here). Big space with loads of corridors to cruise and lots of cabins. Felt very clean everywhere, thank you!!Only down, two tiny sachets of lube given at the entrance when you pay £24 to get in, condoms available tho, but no lube in the cabins, that's very disappointing.

The Manc

01:11 08 Feb 22

Basement seems to have shot itself in the foot with the price hikes. I have been three times since it reopened last year, once on a Friday night, once on a Saturday night and once on a Sunday daytime on all three occasions the place has been considerably less busy than pre price hike. It's too expensive and until this is addressed unfortunatly I can't see the place enjoying the amount of custom it used to get The place itself is fairly decent, and clean but at between £15 to £19 it's very steep. If you compare with saunas in Europe which have similar prices yet much more facilities you can see why people are not returning as often. The price is putting people off, especially local guys who used to use the place regularly.

Ashley Bogden

11:22 25 Jan 22

When I came to this bar a while back meaning good few years back I was banned for life for falling asleep I can understand I was abit knackered from my night outing but banned because of it was appalling and far as am aware am still banned from there which is real shame as I use to love going to this place in the sauna and everythink else to go with it and staff that were once there or if there still there were very rude! And that’s why am rating it 1 star unless I was to change that but no questions there I don’t think be any time soon

David Hemingway

18:02 13 Nov 21

I love coming Here And the staff are nice to me when I come here And it's always very clean And pleasant

Dan C

10:16 30 Oct 21

The guys are really nice 🙂 A lot has changed. Sometimes there is an internet problem with computers. Anyway, It is clean and tidy. The sauna works very well. Relaxation area after renovation. It's good that you can pay the card at the bar (before the pandemic you had to cash back at the reception). The problem is that not many people come here, even at the weekend there are few people, and during the week it is very quiet.

Florian Ilinca

17:53 24 Oct 21

The best souna EVEEERRR🙂

Rick D.

04:10 29 Aug 19

Not too bad! I recently visited this venue for the first time ever on a Sunday afternoon / evening. Was a bit hesitant at first having read some bad...

Leslie H.

05:52 29 Jul 17

No ResponseTired calling them 5 times and the phone just rings.sent e-mail and no response to that either. So not a good place to visit if it is your...

Tomas F.

08:08 18 Jan 14

The largest and cleanest sauna in the northwest, Slightly more expensive than some in the area, but you pay for what you get...Great facilities,...

Mark J.

08:08 22 Dec 13

This place used to be buisy but when they increased their prices lots of people stopped going the last few times ive been in the place has been dead

adagio67

03:28 30 May 13

The staff have never been rude to me, though I've heard reports of this. The place is pretty shoddy though. They don't supply paper towels and waste bins...

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Information

+44 161 236 9664

https://www.basementmanchester.com

Basement Manchester, 18 Tariff Street, Manchester M1 2FN, UK

Last Updated

24 January 2024

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Sunday
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