Privacy Policy

This Privacy Policy applies to your use of WhereIs.Gay, operated by Mednesia Ltd (trading as WhereIs.Gay), Unit 11, Hove Business Centre, Hove, East Sussex, BN3 6HA. It governs how we collect, use and protect data you provide when using this website.

This policy does not extend to third-party websites linked from WhereIs.Gay. We recommend reading the privacy policy of any external site before using it.

We may collect the following data when you use this website:

• Contact information you submit via our contact form (name, email, message)
• Venue submission details (venue name, location, contact name and email)
• Review submissions (star rating, review text, optional name and visit date)
• Technical data collected automatically: IP address, browser type and version, operating system, pages visited and referring URLs

Reviewer email addresses submitted with reviews are stored for administration purposes only and are never shown publicly.

We use the data we collect to:

• Respond to contact and venue submission enquiries
• Review and moderate submitted venue reviews before publication
• Process venue claim, edit and report requests
• Improve the website and our range of services
• Maintain internal records and for legal compliance

Personal data you submit is retained for up to one year unless we are required by law to retain it longer. We will not sell your personal data to third parties.

WhereIs.Gay uses Google Analytics (via Google Tag Manager) to understand how visitors use the site. This service may set cookies and collect anonymised usage data including pages viewed, session duration and approximate geographic location. Google Analytics data is processed by Google in accordance with Google's privacy policy.

You can opt out of Google Analytics tracking using the Google Analytics opt-out browser add-on or by adjusting your browser's cookie settings.

WhereIs.Gay uses cookies to improve your experience. First-party cookies are placed directly by WhereIs.Gay (for example, to remember your preferences). Third-party cookies may be set by services such as Google Analytics.

You can disable cookies in your browser settings. Some features of the website may not function as intended if cookies are disabled.

When you use our contact form, venue submission form, review form, or listing feedback tools (claim, suggest edit, report closed), the data you provide is sent to our team by email for handling. This data may be stored in our email systems. We do not store form submissions in a publicly accessible database.

For submitted reviews, approved content is stored in our database and displayed publicly (without email addresses). Pending and rejected reviews are visible only to our moderation team.

We may use third-party services including (but not limited to) Google (Analytics, Maps, Places), Yelp (business data), Resend (email delivery), Supabase (database) and Vercel (hosting). Each provider operates under their own privacy policy and terms.

Venue rating and review data displayed on WhereIs.Gay may be sourced from Google and Yelp. WhereIs.Gay does not control how those providers collect or use data.

You have the right to request access to, correction of, or deletion of personal data we hold about you. To make a request, please contact us.

If you are based in the UK or EU, you also have the right to lodge a complaint with the relevant data protection authority (in the UK, the ICO at ico.org.uk).

WhereIs.Gay reserves the right to update this Privacy Policy at any time. Changes will be posted on this page. Continued use of the website following any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how your data is handled, please contact us or email hello@whereis.gay.