9 months ago
Only three stars due to the masseur who was working today, 11th January. He obviously hates his job and can't be bothered to engage with his clients. I just asked a simple question, with a smile and hello, to see if he was booked up for the afternoon. Told bluntly to ask reception. No acknowledgement, no smile, nothing. Face then back down into phone. His 4pm appointment approached him at 2 minutes to 4pm and said he'd be a couple of minutes. Masseur barely acknowledged the poor guy, and returned to his phone. 4pm client then sits waiting until 8 minutes past 4 and then has to approach masseur again to start his massage. Why wasn't masseur waiting in his room ready for his client? Rude, unessecary behaviour. I didn't book my hour for 5pm, as he doesn't deserve any custom. Shame for Saunabar to have him associated with a friendly, welcoming space.
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