3 months ago
I rarely leave 1-star reviews, but this experience deserved one. There was no greeting when I arrived, no smile, no “thank you,” and no goodbye. Basic courtesy is the minimum you expect when walking into a café. The place itself has a nice atmosphere, which makes the lack of hospitality even more noticeable. The coffee was also very average, nothing memorable or worth coming back for. Had the service been warm and welcoming, I probably wouldn’t have minded as much. But when both the customer service and the product are disappointing, it’s hard to justify a better rating. The café wasn’t busy, so there didn’t seem to be any reason for the cold, indifferent attitude. A simple smile and a few polite words can completely change a customer’s experience. Please greet your customers, thank them, and make them feel welcome.
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