3 weeks ago
I've been here before and never had any issues until today. My mom and I came in just to have a drink. The bartender with glasses and dark hair immediately asked for our IDs without even saying "hello," "hi," or "welcome." It came across as rude and left a bad impression on both of us. I completely understand that identification needs to be checked, but the way it was asked came across as rude and disrespectful, especially with a smirk on her face. A simple greeting and a polite request for our IDs would have made the difference. I've had this bartender before, and she was fine. I've even seen her outside of work where she is friendly. It was surprising to experience a different personality. The way she interacts with customers while working comes across as rude and it's honestly confusing considering how different she is outside of bartending. I noticed a previous Yelp review describing a similar experience with the same bartender, so it doesn't seem like this was an isolated incident. Unfortunately, because of this experience, we won't be coming back. Please keep in mind l've been to many bars throughout the city, both new and old-school. I was born and raised here and not once has a bartender been rude about asking to see our IDs. It's never been the fact that we were asked for identification, it was the way we were treated. I'm not writing this review because I'm "sensitive" or because I have an issue with being asked for identification. I am sharing my experience because customer service matters. After reading other reviews, it's clear that I am not the only customer who has had concerns about this bartender's demeanor.
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