Denis Pepping
4 months ago
We went to the Freedom bar basement. We paid £6 which gave us a free drink. When we looked in the cocktail menu we noticed it was happy hour. But when we ordered and paid we were charged the full amount. When we contested they said happy hour was only upstairs. They should make this clear on the menu and not just tell you once you’ve ordered. A 10% service charge is automatically added to the bill as well. So we asked this to be removed. Staff looked like they didn’t care. We left soon after.
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