Heaven Sauna

Visited this place on a Saturday night. On their website they advertise a deal of 30 zloty with foreign ID. I arrive, hand out 30 to which he says in English its 50. I give 50, go to the locker, check the website again in case I saw it wrong. I go back to him after 5 min and tell him I should pay 30 as I have foreign ID, which he refuses saying he can’t give me money back now as its already ‘processed’ - I gave him cash. He states I should have said something when I was coming in at the beginning. The fact I was giving him 30 and I spoke english obviously did not prompt him to ask for an ID. I asked for a manager like a real Karen would do, to which he said he is the manager. I said great, then you should know how customer service works. If I didnt ask, you keep the money, since I asked and its advertised, I keep the money, regardless of when I come to you in that same visit. He refused. I said ok, then I want full money back as I don’t want to be here. He gave me the full money back and I left. The place looked great inside from what I saw, however managers demeanor ruined it all hence the 1* review.

A Must-see in Warsaw, *"all a man needs for a fun day/night out"* (I've visited on saturday 11.1.2026 around 22h) - friendly, helpful and approachable staff!! -facilities are all kept clean and tidy -1 cubicle with DOUCHE for vers/bttms available -it is in a basement, so they've made the best out of the available space, a great mix of sauna, wet and dry, cruising area, bar and relaxation area (also smokers lounge, and it doesn't smell like smoke at all!) lube available in all 6 cabins. -towels (also;)-like everything in Poland) well-sized, clean and fresh smelling -clientele: during my visit: a good mix, men for every gusto, most were well maintained! Also everyone was respectful and friendly! And no one seemed to be on chems - refreshing!! -I wanna point out the young manager Igor, you and your team are doing a great job!! Keep up the good work

The sauna is small but cozy and, most importantly, very clean. There is a dry sauna, a large steam room, dark rooms, a spacious relaxation area, and a smoking area. Massage services are available with prior booking, free Wifi and they also offer free aromatherapy. Themed nights are held regularly. I went to a bi-sex party with some skepticism, but it turned out to be one of my best sauna experiences. Highly recommended. Events are announced on their website. On weekends it gets crowded, with people of very different ages — especially during after-party hours on Saturday and Sunday mornings (they are open 24 hours on both days). Weekdays busy after office hours. The staff are very friendly and polite. Prices are very reasonable (entry from 30 to 45 PLN, beer 17 PLN if I remember correctly). There are two main saunas in Warsaw — this one is smaller, much cleaner (I really hope they keep it that way), with nicer people and a much cozier, more “friends meeting” vibe. Not 5 stars (would give you 4,5*, but not possible) only because where there should be free tissues, condoms, and lubricant (as in most of Europe)— there are none. Even stranger, single-use lubricant packets are sold at the bar for 5 PLN. If you’re in Warsaw, I definitely recommend stopping by.

Good sauna, even if it is not too big but it's clean, and nice good looking staff. Perfect spot to try the local aubergines, peaches and fresh milk.

Staf is very very helpful the guy who s name is stas very helpful i was tourist and he charged for me my phone ...very good people other staff also and very friendly....