Sauna Deutsche Eiche

I visit the Deutsche Eiche Sauna occasionally and usually enjoy it, but my recent experience at the reception was disappointing. When my virtual card didn’t go through, the staff member responded with noticeable impatience, and the interaction escalated instead of being handled calmly. I felt spoken to in an unprofessional way for simply trying to sort out a payment issue. This left me feeling unwelcome, and I’ve contacted management in the hope that the situation is addressed so guests feel respected.

Great sauna in Munich The place is super clean and modern. This is a rare sauna in Europe. The sauna sprawls over many floors with multiple mazes and opportunities to meet and play. The wet area includes steam rooms and maze, dry saunas and spa. Again the space is clean and modern. The changing room is well lit. There is space for relaxing and snacks or drinks. Highly recommend. One of the best saunas I’ve visited in Europe.

Edit to the reply: that happened on Sunday 21.09 I can’t remember the exact hour but some time between 8 and 10 PM. I informed a blonde guy at the front desk. Original review: I visited Deutsche Eiche gay sauna last weekend. The facilities were clean and the space itself is large and well-maintained. The crowd was mostly friendly, but noticeably more pushy than in other saunas I’ve been to. The real issue: I witnessed some guy clearly experiencing an overdose (I work in the medical field). I immediately informed the staff at the front desk and returned to stay near him in case he collapsed. Shockingly, no staff ever came to check on him!! I had to watch over him alone for more than 30 minutes until he regained consciousness. That level of negligence is unacceptable and dangerous! A place that large and busy should have clear protocols and responsive staff in emergencies. They failed completely in that regard.

Rude staff!! I visited the sauna last Saturday, when entering a staff member told me 18€ is for the whole day so i relaxed for about 10 hours and at the end they charged 10€ extra, the only reason i stayed longer was because of the miscommunication which was purely fault of the staff member, but they didn't accept their mistake and were rude at the end.

relaxing, clean and well-kept place. I had a lot of fun….. but I had a very bad experience with the old man at the reception with short white hair, rude and arrogant, who treats customers in an unpleasant and inappropriate manner!