The Underground

It’s a great wee gay bar in the heart of Glesga. I was there on a Sunday night for the leather-men Scot meetup and we all had a smashing time. Crowd is friendly and always open for a nice chat. The lady at the bar even offered to some of us some Scottish fudges! Very kind of her. Karaoke King Bruce always heats up the stage at the rite time; he is a great room master!

This is my favourite gay bar of all time. I love going in and the staff have been the most welcoming of any bar. And most importantly i feel safe. Which in this day and age is important to me. Keep up the good work team you are a credit to the gay comunity

We’ve visited this bar a number of times when coming through to Glasgow and we usually enjoy the music, the atmosphere among the customers, and especially the karaoke. The DJ/karaoke host on our last visit was excellent and really created a great atmosphere. Unfortunately our experience was seriously overshadowed by a member of staff called Sandra. My friend Emma asked, quite innocently, if cocktails were available and was told abruptly that she couldn’t have one because “this is a man’s bar.” The way it was said felt dismissive and ostracising. It’s not something you would expect to hear in a venue connected to a community that usually prides itself on inclusivity. What made it particularly uncomfortable for me is that Emma is a close friend who has supported me through many of the experiences that a lot of gay people go through. Bringing her into what should be a social space where people feel comfortable, only to have her spoken to like that, was genuinely embarrassing. Later in the evening when I went to order our final drink, Sandra paused and said she was deciding whether she should serve me. I explained that we had only had around four drinks throughout the evening, to which she replied “four drinks in here, you mean?” and laughed, suggesting we must have been drinking elsewhere. She then commented that my friend looked “much drunker” than I did. I explained that Emma was simply a bit giddy from enjoying the karaoke. Sandra responded by saying that people aren’t allowed to get too giddy or drunk in the bar, but then still chose to serve us anyway, which made the whole interaction feel unnecessarily confrontational and inconsistent. I should also mention that I work in hospitality myself and fully understand licensing laws and the responsibility staff have when it comes to refusing service if someone is intoxicated. That wasn’t the issue here. What felt uncomfortable was the way the situation was handled and the tone that was used. This also didn’t feel like a one-off incident. We’ve experienced similar behaviour from the same member of staff on several visits but have mostly brushed it off in the past because she clearly has a strong personality behind the bar. However on this occasion it crossed the line into being unnecessarily rude and unwelcoming. It’s a shame because we genuinely enjoy the venue, the music, and the karaoke, and the atmosphere among the customers is usually great. Experiences like this, however, leave a very poor impression and risk putting people off returning.

Went here tonight ....never again we went to the bar and was asked if were just in..said yes and was told we would have to go over to the other side of the bar to get a drink....its about time Darren the so called owner got his staff in hand ...this place could be a great venue but the staff dont realize that customers money is good anywhere....also its about time that enviromental health paid a visit and checked how they wash the glassware....doubleing up glassware in glass washers is just a no no....come into the real world...check out the Gallery thats how a bar gets run...time to quit Darren get your bar and staff in order...wont be back ...that was 7 customers you lost tonigh ....good luck m8 your gonna need it to stay afloat .

I attended underground with a couple of friends and was rudely awakened by a long haired employee on the 10th of April, that I and my friend were extremely unwelcome. We were told in horrible tone that our presence was unacceptable for the bar and were told to leave, that we respectfully done immediately as we were completely sober and in shock by this treatment, I would encourage any girls to stay clear of this bar as you will be treated with de humanising disrespect based on gender and sexuality preference, leading to feeling of discomfort as no one’s else In our group was asked to leave, as they were males who’s sexual orientation was men. I am utterly in shock by this employees behaviour towards me and my friend, and have never before experienced such treatment from staff member. (Not to mention that our ID’s were not checked at entrance) We thought considering this bar was lgbtq inclusive that we would be treated with reaspect, however this was not the case, hoping no one’s else receives such treatment, thank you.