TheFactory

My experience at The Factory in Maspalomas was very disappointing. The customer service was poor. Staff came across as uninterested and unhelpful, which left a negative impression throughout my visit. The facilities were also below the standard I expected. Parts of the venue felt poorly maintained and lacked the level of cleanliness and professionalism I would expect from a business of this type. During my visit, I personally observed individuals who appeared to be under the influence of drugs, which created an uncomfortable atmosphere. I also witnessed behaviour from some staff members that I considered unprofessional. Overall, I did not feel welcomed or comfortable and would not return.

Yesterday was my first time here. When I arrived, I got a key for the locker. Included in the 10€, you get a free drink, and I chose a beer, which was from the tap and nice and cold. The staff was friendly; I asked where the smoking area was, and he explained it in detail in a very friendly way. So for the smoking area, you need to go back to the locker area, and next to the cigarette machine there is a door. I went back with my cold beer and was wondering where to leave it, but before asking, I saw that the guy in front of me also had a beer and went downstairs. That’s where most of the action is happening. Upstairs there are also rooms, but yesterday, Tuesday, there were obviously fewer people than on weekends, so everyone was downstairs. The area downstairs was clean, and I had my fun; I stayed for 2 hours. The crowd is a mix of all kinds of guys. I will definitely come back on Sunday, which I heard is the most popular day to go, as it starts early and gets packed.

I need to be honest, and this is only based on my experience from 3 nights of my holiday. I had high hopes for this place. But for me it wasn't great. It was ok! Positives are that it's really clean. And it's big. But the space up by the bar called Raw seems to be a waste of space and time. Nobody ever goes in there. It's too bright and just a weird concept. Once again this is just from my own personal experience. Downstairs is a lot better. But on my 3 visits in April..it's definitely an older crowd here, and that's fine if it's your thing. I like a more mixed age group. I ended up just doing a lot of walking around. I got my steps up but little else. You might have a better time on a better night. My review isn't just based on facilities, because if it was then it would be higher. It's also based on my own personal experience on the nights that I went.

I have been in lots of crussing bar around the world, but this is really nice! Not many chilling areas and all red lights inside, I really recomend it (at least during winter pride), all the ages are there, doush in one toilet, smoking area, really nice workers, really nice music.

Great place to meet gay men and relax. Comfortable atmosphere with a wide selection of drinks. Next to the Yumbo opposite the Spar. Enjoy a great night out meeting new friends.