7 months ago
Absolutely unacceptable experience organising a hen party at Bar Broadway. I started contacting them in November to book for February and had to repeatedly chase just to get basic confirmation. Communication was slow and disorganised. Emails were slow, and Instagram was the only way I could get a response from them. On 3rd January, my partner and I travelled from London and went into the venue in person to sort the booking, only to be told to message them on Facebook instead. The message wouldn’t deliver and we were told there was nothing else they could do — despite us standing there. The worst part? Less than 24 hours before the hen do, I was told the upstairs karaoke space was no longer available due to a last-minute private hire. Private hire was NEVER discussed with me as an option during the months of organising, yet clearly it was always possible. Had this been made clear, I would have secured it properly. Instead, a key part of the bride’s planned evening was pulled with barely any notice, leaving us with no real choice the day before. For a venue that markets itself around events, this level of organisation and communication is shocking. I would not trust them with an important group booking again.
Review from Google Maps





