Ryan Smith
3 weeks ago
I’ve visited this place many times, but boy, oh boy, this weekend’s experience with the front desk was disappointing. I understand the job can be stressful, but please don’t take that frustration out on your customers. If a credit card is declined, there’s no need to raise your voice or embarrass someone. In my case, it turned out to be an issue with the pin pad the exact same card worked perfectly on a second terminal. A little patience and consideration go a long way. Customer service is just as important as the service you provide.
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