Glamorous Birmingham

Since the refurb in September the venue has really changed! All new door staff, all new bar staff, all new entertainment and a whole new venue! Loads better

Absolutely amazing venue door staff are lovely security are great and the general manager is so kind bar staff made my evening had a great time and will definitely be returning!!!

I visited this place yesterday and was really disappointed with the experience. I was wearing my comfortable Birkenstock shoes, but I was denied entry because they were deemed unacceptable. The staff required that I purchase cheap foam flip-flops for £5 in order to be allowed inside. Make it make sense?? Like what????….It didn’t make sense to me because my shoes felt safer and more appropriate than the flip-flops. Eventually, I was asked to leave because they didn’t have my size in the required footwear, and I wasn’t offered any refund despite having been there for only a few minutes. Overall, I found the policy confusing and the experience frustrating. I hope they can improve their customer service and policies in the future. I’ve visited this place a few times and had no problem, due to all this because of shoes then venue definitely missed out on the opportunity to make money from me and my friends. Never had an issue with this place before, I’ve been here on multiple occasions with my Birkenstock shoes - their new door lady (older, white hair) was a total disgrace to me. So rude. Me and my friends were not drunk during this interaction may I add also. I suggest you fire that new door lady, she’s a incredibely rude. Feel free to check your CCTV too. Not coming again

I came here with a group of 8 people total and come on a Wednesday with an hour and half till close then talk to the person taking money and I ask if it was possible to have some sort of break on the entrance fee considering i am coming with multiple people but I was told it was £7 per person. I ask how many people were downstairs and the person had a counter and he checked it said 53 people downstairs which isn't busy. I believe we were treated with being left out of inclusivity. We all had money to spend but the variables on us coming inside was lost in translation. Thank you.

I personally really enjoyed the bar, i had a really nice experience with Charles(love u) there! Unfortunately, he was asked for his number by another man there, so thats the only thing I did not like. But i payed him back hard if u know what i mean, slayyy🍑