Island House Key West

Island House used to be the vacation destination for us. This was our first stay since the remodel so it’s been a few years. OK, where do I start? I’ll start with the positives and then get to the negatives and rank them in order. Positives: 1. The palm trees and lush vegetation. 2. The decorations for pride and their 50th anniversary. 3. The food is still reasonably good, although the prime rib came out cold. 4. The rooms have been generally remodeled to be more modern. Negatives: 1. The room is cool in the morning, warms up by late afternoon, is hot by 9 PM, and doesn’t start to cool back off until 2:30 AM. 2. The bar staff plays Spanish music only all day until you ask the front desk to have it switched to English to which the bar staff takes offense. 3. The bar staff is more interested in watching the FIFA soccer tournament than actually waiting on any guests. 4. The further you went back into the room away from the front door the weaker the Wi-Fi signal got until there was no signal. 5. The soap dispenser leaked onto the towels hanging on the towel bar below it. Instead of having it fixed, the towels were put on the floor. 6. The gang shower between the gym, indoor Jacuzzi, and steam room area smells like sewage. 7. The sitting area above the stairway and at the end of the hall next to room 210 is covered in and reeks of pigeon feces. See attached pic. Although the front desk and management are responsive, it used to be that these things were taken care of without guests needing to point them out or request they be fixed. Not sure if it’s due to staff turnover and/or management turnover but hopefully this review will be taken seriously and help future guests as we will not be coming back anytime soon. My overall rating is a 1 because the negatives far outweigh the positives in importance for the price you pay. And when prices are raised, you would expect the service level would raise as well or at least stay the same, which, in this case has not. Please remember that you’re in the HOSPITALITY SERVICE industry. This is basically lipstick on a pig.

We have been going to Island House for over 30 yrs. The resort is beautiful. The staff are amazing. They are so welcoming. The food and drinks are so good . There’s no reason to leave once the doors close behind you. For GAY MEN ONLY! 21+ . All ages , cis men , trans men. It’s so inviting! Which is so delightful. It’s Utopia! It’s like the rest of the world does not exist.❤️❤️❤️❤️Thank You ISLAND HOUSE ! You make our lives so much more special!

I had a fantastic experience at Island House Key West. My husband, a Florida native, had stayed here multiple times before and always spoke highly of it, so I was excited to experience it for the first time—and it exceeded my expectations. From the moment I arrived, I felt safe, comfortable, and completely welcomed. The resort strikes the perfect balance between sophistication and a relaxed island vibe, making it a great place to unwind, have fun, and connect with friends by the pool, at the gym, or in the social areas (play areas ;)). The staff is exceptional and clearly understands how important they are in creating the warm, welcoming atmosphere that makes this place so special. The food was excellent, and with the pool, bar, restaurant, and amenities all on-site, you really never need to leave if you don't want to. I visit South Florida several times a year, and Island House has officially earned a permanent spot on my must-visit list. Whether you book a room or just purchase a day pass, I highly recommend experiencing it for yourself. My next adventure will be staying there for a full weekend with my husband and friends—and seeing if we can go the entire trip without leaving the resort!

I will forever love my times at IH. This place (celebrating 50 Years!) has been a cornerstone of my open and free gay life… the folks who run it, and the beautiful generous men who visit it, are one of a kind. Community. Joy. Freedom. Respect. FUN. They’re here. I’m grateful. Happy 50th!

Really beautiful inn with gardens and pool, very authentic key west feel. Priced extremely reasonable for being just a 10 minutes walk to Duval street and all the action. Highly recommend for a feel of old key west.