Vista Bonita Gay Resort

Bugs in the bed. We’ve stayed at Vista Bonita 13 times over the years, and it has been of consistently high quality. A home away from home, and we keep coming back because of the kind staff, the cleanliness, and the positive relaxed vibe. But after well more than 100 nights and many thousands of euros spent, we have unfortunately reached the end of an era. Last night we discovered an infestation of what appeared to be bedbugs, and after reporting it to management, they have shown very little interest in making it right. They expected us to pay in full, and simply shrugged it off. Their ambivalent response has been really quite shocking. They eventually agreed to comp our first night and move us to one of their sister hotels (for which we are paying the Vista Bonita rate, so that's something), and they’re unwilling to pay for the cleaning of our luggage or offer any additional compensation. They have since told us that we are mistaken, and that there were for some reason ants in the bed, which is only slightly better. Vista Bonita has played a big role in our lives for many years, so it saddens me to have to write this review. The issue isn't with bugs in the bed - that can happen anywhere and is not a testament to the cleanliness of the hotel - nor is it with the employees with whom we interacted (Raul and the whole team is fantastic!), but the problem is with the big boss and how upper management handled the situation. Unfortunately I can't imagine coming back to Vista Bonita.

Wow! What a great stay at Vista Bonita. Rooms Lovely rooms with Smart TV, upstairs bedroom and 2 bathrooms. Facilities Great Suana with pararomic view. About 80°C I prefer 85-90°C but this is personal prefrence. Beautiful salt water pool. Nice bar area with food and drinks till late. Little gym ok for a stretch and some free weights. Massage available. The real stars are the staff not only gorgeous but supa caring. As I solo traveler they really made me feel looked after. Location for me was perfect. Near enough by short taxi ride to the beach or Yumbo night life about 5Euros. Sonnaland is a nice peaceful area with nice resturants near by and very handy mini supermarket next door. Vista Bonita is a great place to relax unwind and make some nice connections.

I come to Maspalomas a lot. And I've stayed in a lot of places. This is one of the best places I've been. Let's start with the staff, they're just lovely. Really. I got an apartment with a spacious living room, kitchenette, a place to sit and eat, a beautiful patio facing the pool. And a bathroom. Upstairs, a bedroom, bathroom and shower. I arrived after reception closed, so I received an email with precise instructions on how to collect the key and get in. Everything went perfectly. Lovely place! A little far from the center and you need a car but it's not really a problem. Highly recommended.

We stay in Sonnenland every winter, and luckily for us we are very close to Vista Bonita. We call in regularly for coffee or drinks. It has a very relaxed and sociable environment made all the more special by the wonderful staff. They are warm and friendly, and nothing is too much trouble. Special thanks to the wonderful Ayoze, and thanks also to Eduardo and Diego - you are all stars!!

Great resort in Maspalomas. Modern, smart rooms. Good full breakfast served in the cafe onsite and also a bar open till late.