Sweatbox Soho

As a customer I always had amazing time there! Staff always friendly, funny and welcoming. Jacuzzi amazing. I went in Tuesday when they had a special day almost naked, and Monday. I loved! The cruising area is amazing and always there’s someone cleaning. The bar is unique and friendly. Organized sistem. There’s a masseur who I love Wesley. And staff as Danny, Pedro, Adam, Dimitri, and other I don’t have remeber his name. Thank you guys I loved be there

I had my first experience at SweatBox and really enjoyed it! This was my first time at a bathhouse, so I wasn’t quite sure what to expect, but I had a great time. The staff was very friendly and patient with me as I figured everything out. The facilities were clean, well organized, and comfortable. The cruising area was active when I went on a Friday afternoon, and the interactions were respectful, fun, and hot. Overall, it was a great first experience, and I’ll definitely be going back the next time I’m in London!

My experience was extremely disappointing. I was refused entry, and the staff member named Pedro treated me in a very rude and disrespectful manner. Instead of handling the situation professionally or providing a clear explanation, his attitude made me feel unwelcome and embarrassed. I understand that businesses have policies, but there is no excuse for treating customers without respect. Good customer service costs nothing, and unfortunately Pedro’s behavior completely ruined what should have been a relaxing experience. I would not recommend this spa based on the way I was treated. I hope management takes customer service more seriously and ensures that no one else has a similar experience.

Honestly, this place has potential, but my experience was terrible. It felt dirty, there was an unpleasant smell throughout, and I noticed black mould on some of the red curtains in the main steam room. Although I didn’t have any physical contact with anyone, I developed a rash within 10 hours of visiting, which was obviously concerning. The venue wasn’t busy, yet it still didn’t feel clean or properly maintained. I also mentioned that it was my first time, but the staff came across as rather rude and unwelcoming. The jacuzzi area is extremely bright, so it doesn’t feel relaxing at all. I had avoided visiting for years but finally decided to give it a chance with a friend. I paid over £26 and stayed for no more than 40 minutes, hoping the experience might improve, but it didn’t. Unfortunately, it was definitely not worth the money, and I wouldn’t return.

The sauna is actually quite good despite the comments: the staff routinely clean everywhere and are generally polite. The facilities are good and the rules are clear. However, the space attracts a particular type of clientele so if you’re not one of them, you’re going to have a boring time. People who attend here are usually looking for a very specific type of man. Not the establishment’s fault but it isn’t inclusive at all.