Huzaifa Haleem
6 months ago
I had a very disappointing experience at The Village in Birmingham. Despite having a valid membership card, the security staff repeatedly refused me entry without giving any clear reason. They didn’t even properly check my membership card or ID before denying access, which feels unfair and unprofessional. As a paying member, I expect to be treated with respect and given a valid explanation if entry is refused. This kind of behavior from security staff is unacceptable and reflects poorly on the management. I hope they improve their staff training and treat members more fairly in the future.I feel very disrespectful because of it and I just want to advise everyone that avoid this club.
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